Charlotte Lamb

As a Principal in the Research & Consulting team, Charlotte leads projects that help charities and funders evaluate, improve and communicate their impact, with a interest in governance and leadership. Recent projects include research on leadership and decision making throughout the Covid-19 pandemic, published in Charity Boards in Recovery and NPC’s trusteeship seminars run in partnership with The Clothworkers’ Company. She enjoys coaching clients and often works in a facilitative style, helping to build capacity in an organisation and allowing clients to retain ownership of work. Charlotte also leads NPC’s work on children and young people. Current projects include leading NPC’s work with the Stone Family Foundation in the UK, and supporting charities in a variety of ways: from developing new strategies to implementing measurement frameworks.

Before joining NPC, Charlotte studied for an MSc in Cognitive and Decision Sciences at UCL, and has a keen interest in how behavioural insights can be used to affect attitude and behaviour change. Prior to this, Charlotte worked for KPMG as a Management Consultant, where she worked in a variety of areas, including change management, culture change and organisation design across the private and public sectors.

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Why I work for NPC

At NPC I have the opportunity to work with very different charities tackling a really diverse range of issues, and with clients who are passionate about what they do.

Explore my work


Funding a good start: Philanthropy and the early years sector

The Code of Good Governance: How to put it into practice


The spectrum of user involvement approaches

Genuine involvement requires a re-balance of decision-making power

What to do as a trustee of a struggling charity

Rethinking strategy: Being resilient, agile and adaptive during Covid-19 and beyond

A shift in strategy

What should charity trustees be thinking about?

Supporting charities and funders by being a critical friend

My best life

Three lessons to help charities increase their impact

How can you tell if your campaign is shifting the dial?