Our approach to fundraising
Our relationship with our supporters is very important to us. We are registered with the Fundraising Regulatory as, as such, use its Code of Practice to ensure our fundraising is legal, open, honest and respectful. We strive to build close relationships with our Supporters’ Circle members and other individuals, foundations and organisations who support us.
All fundraising is conducted by in-house fundraisers employed by NPC and focuses on grant-making organisations and major donors. We don’t involve third parties, such as commercial participators, in our fundraising, and we don’t run telephone or door to door fundraising campaigns.
We strive to embed the values underpinning the Fundraising Code of Practice into our day-to-working practices to support our fundraising activities. And, as part of our on-going commitment to best practice, we strive to adhere to the standards set by Institute of Fundraising. Examples include sharing our fundraising data with 365Giving, using the Code to train and support staff and incorporating guidance on accepting, refusing and returning donations in our staff handbook.
Further information about how we gather and use information as part of our fundraising activities is on our website, together with a clearly documented complaints process. These processes seek to protect vulnerable people and other members of the public from unreasonable intrusions on their privacy; unreasonably persistent approaches; and placing undue pressure to give. In the last year there were no reported instances of non-compliance with the requirements Fundraising Code of Practice and or complaints about fundraising activities.