Evidence and outcomes resources: Homelessness

We have sourced some helpful links for organisations working with people who are homeless, at risk of becoming homeless or in poor quality housing. You may find these useful in planning and carrying out your outcomes data collection, or in understanding the evidence base for your model. The advice includes:

  • Existing research and evidence in your sector to help you establish what evidence already exists. This will help you understand the extent to which you need to collect outcomes data yourself, or how rigorous your methodology needs to be.
  • Guidance to help you design suitable outcomes or indicators to evaluate your service or programme.
  • Existing outcomes frameworks and data collection tools developed by academics or leading charities in the field. The benefit of using an existing framework or measure is that you don’t have to spend time and money developing your own, and you can be more confident in the quality. The downside is that it is not tailored to your organisation, so some outcomes or data collection tools may not be suitable for your context or the people you work with.

Please note that these resources were not identified through an exhaustive review.

Research and evidence



A rapid evidence assessment of what works in homelessness services  A review of what services work, the quality of evidence that exists in published studies and gaps in the evidence base (Social Care Institute for Excellence, 2018). 


Housing and wellbeing: rapid scoping review  Review of existing evidence to identify strengths and weaknesses in existing knowledge and gaps in the evidence base on housing and wellbeing (What Works Centre for Wellbeing, 2017). 


Housing for vulnerable people: systematic review  A systematic review looking at the evidence on the wellbeing impact of housing interventions for people who are at risk of homelessness, unstable housing or loss of their home (What Works Centre for Wellbeing, 2018). 


Evidence and gap maps  Review of existing evidence, showing different types of intervention and the strength of existing evidence (Centre for Homelessness Impact, 2018) .


Homelessness Monitor  The Homelessness Monitor is a longitudinal study, commissioned by Crisis and is funded by Crisis and the Joseph Rowntree Foundation, providing an independent analysis of the homelessness impacts of recent economic and policy developments in the United Kingdom. 


Community Insight  Mapping tool that gives housing providers information about a defined geographical area (HACT). Requires an annual subscription. 





Show your impact  Resources to support capturing, measuring and communicating the difference you make (Homeless link). 


Frameworks and data collection tools 



Outcomes Star for people with housing and other needs  The Home Star A measurement tool for people with housing and complex needs (Triangle, 2022). Requires a license. 



We have also captured example outcomes that may be relevant when working with people who are homeless, at risk of becoming homeless or living in poor quality housing, alongside related indicators, and ideas for sources of data. To access this information, download the resource below.


Download this resource

Outcomes: People who are homeless, at risk of becoming homeless or in poor quality housing

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This webpage has been adapted from the Inspiring Impact programme, which ran from 2011 until early 2022 and supported voluntary organisations to improve their impact practice. More information about the Inspiring Impact programme.