User involvement
Home » About NPC » Our expertise »
Involving users means working ‘with people’ not doing things ‘to people’. At NPC we believe charities and funders work best when they involve their beneficiaries in governance, designing services, and developing strategy.
The people whom charities and funders exist to help often have little or no influence over those organisations’ decisions. To achieve impact, it’s critical that charities and funders find meaningful ways for their beneficiaries to let them know how they would like things to be different.
As the evaluation partner for the Building Connections Fund, we supported grant-holders in co-design processes. From this, we’ve published guidance on how to implement and evaluate co-design which is applicable to almost any project, and we run regular training sessions to help you put it into practice. Get in touch with our consultants for support with your project.
Featured resources and commentary on user involvement
Resources
Implementing and evaluating co-design
Our five-stage roadmap for planning and implementing your co-design. We explore how to evaluate your outcomes and processes, and how to learn from the data.
Resources
Make it count: Why impact matters in user involvement
This paper argues for a greater focus in the social sector on what user involvement aims to achieve and evidencing its effectiveness.
Blog
Why we need to do user involvement right
Are participatory and influencing practices being used as well as they could be? Rosie McLeod explores her new research.
Latest updates
Blog
Developing an organisational approach to impact
In this blog, Richard McManus and Rory Parker-Smith talk about developing an organisational approach to impact at Rethink Mental Illness.
Event
How can charities centre lived experience?
Join NPC and its research partners as we launch a new guide for charities looking to centre lived experience within their organisations.
Resources
Centring Lived Experience: a strategic approach for leaders
Step-by-step guidance on how to effectively incorporate insight from lived experience throughout your organisation.
Talk to us
Got a question, comment, or want to work with us on user involvement? Get in touch with Charlotte Lamb NPC’s User Voice Lead.
Get in touch
