Digital
Despite transforming how many charities and funders work, particularly when it comes to communications and campaigns, technology’s influence over how these organisations deliver services has been limited.
We think tech should be used for product and service design to help provide better support for more people, not just for spreading the word and mobilising support.
We also believe the charity sector’s adoption of digital should be collective and coordinated to minimise expense, avoid duplication, and maximise impact.
Blog
Two simple ways charities can get more from their data
By John Williams .
On 23 June 2026.
Charities can improve their learning and impact by making better use of existing research evidence and taking greater advantage of remote data collection methods.
Blog
5 ways to increase the impact of volunteering
By Katie Boswell .
On 3 February 2025.
Start with the individual volunteer’s experience, prioritise locally-led and community-led approaches.
Resources
Demonstrating the value of digital signposting
By Penny Nkrumah, Jenny Lowthrop, Tris Lumley, and Kavya Sangam .
On 11 July 2024.
In this report we have identified six areas of good practice that we believe are essential to delivering digital signposting well.
Blog
How can we improve signposting for young people?
By Penny Nkrumah and Jenny Lowthrop.
On 17 April 2024.
While many young people have grown up in a digital world, navigating information online can be tricky.
Blog
Digital and financial exclusion in the UK: what’s driving it and how can we turn the tide?
By Claire Gordon .
On 14 December 2023.
NPC Senior Consultant, Claire Gordon, reflects on our research for the Santander Foundation exploring digital and financial exclusion in the UK.
Resources
Digital and financial exclusion
By Claire Gordon, Catherine Hatcher, Amina Ali, and Jenna Whitehouse .
On 14 December 2023.
Exploring the nature of digital and financial exclusion today, building a picture of its drivers and how it affects different groups within our society.
Blog
AI for charities: What you need to know
By Hector Edwards .
On 26 June 2023.
In this blog, we give practical advice on getting started with AI in the charity sector.
Resources
Signpost+: How might we improve signposting for young people?
On 30 March 2023.
Signpost+ is a collaborative programme working with communities, data folk, the social sector and beyond.
Blog
Rhodri Davies: Would AI be good or bad for philanthropy? Will AI replace grant-makers?
By Rhodri Davies, Philanthropy Expert, Researcher and Commentator .
On 4 July 2022.
To mark our 20th birthday, we spoke with Rhodri Davies to ask: Will AI be good or bad for philanthropy?
Blog
Five practical actions to mitigate the risk of cybercrime
By Sarah Broad .
On 19 October 2021.
In support of Charity Fraud Awareness Week 2021, this blog sets out how to protect your charity's cyber security. What is your ‘defence against the dark arts’?
Blog
How can trustees help charities harness digital?
By Giulia Todres .
On 23 February 2021.
How to capitalise upon and integrate new working practices with some of their charity's more traditional approaches.