How can charities use digital technology? Should I build an app? How do I address a digital skills gap?
Despite transforming how many charities and funders work, particularly when it comes to communications and campaigns, technology’s influence over how these organisations deliver services has been limited.
We think tech should be used for product and service design to help provide better support for more people, not just for spreading the word and mobilising support.
We also believe the charity sector’s adoption of digital should be collective and coordinated to minimise expense, avoid duplication, and maximise impact. We launched a new innovation space, NPC Labs, as a place for us to work in the open on new ideas.
To help charities get started, we’ve published a guide to developing your digital roadmap.