NPC event attendees

A strategic approach to centring lived experience

About this event

This Leading Impact seminar will help charities explore how to take a more strategic approach to centring lived experience across their work, linked to the recent launch of NPC’s new guidance on centring lived experience.

Putting lived experience at the heart of decision making can help charities be more relevant, credible, and better meet the needs of those they serve. Doing this requires a shift in decision-making power towards those who the sector seeks to help, and means a change in how charities operate.

Thanks to a movement led by inspiring leaders with lived experience and advocates over many years, this shift is now accelerating. But achieving structural change is difficult, and well-intentioned, one-off projects can risk reducing the impact of change, setting your organisation back further than where you started from.

We know that it can be hard to know where to start with a more strategic approach, including how to resource and fund this work, and how culture and processes should adapt to make this shift in a meaningful way.

Join us for this webinar, where we will:

  • Highlight the features of organisations effectively centring lived experience, and encourage participants to reflect on their own position against these
  • Outline the steps required for a more strategic approach to centring lived experience
  • Reflect on the challenges preventing organisations from adopting a more strategic approach, and share learning about how to overcome these challenges.

This session is for those leading involvement in their organisation, whether you are a Trustee, CEO, or participation professional. There will be an opportunity to share your own experiences and ask questions of our team.

The training will be co-hosted by NPC’s Katie Boswell, Associate Director for Understanding Change, and Naomi Chapman, Senior Consultant.


This event is part of our Leading Impact series of seminars. A limited number of bursary places are available for small charities, ethnic minority charities of all sizes and ethnic minority representatives from charities of all sizes. Bursary spaces are available on a first come, first served basis. Email us to apply for our bursary places.


We are actively working to improve the accessibility of our online and in-person events. As part of our commitment, for all online events we use live closed captions and upload the recordings to YouTube which has the capability to select subtitles. For in-person events we strive to use accessible venues. If you have any additional accessibility requirements that we can assist with, please email us at


Related items