User involvement - NPC

NPC event attendees
Events & Training

Are we funding user experience wrong?

On 26 May 2022, 2:00 pm3:00 pm
at Zoom

Join us for our May philanthropist and funder peer network event to hear about and discuss the latest developments in philanthropy, share your own experiences and learn from others.

Findout more about some of our previous events - NPC
Events & Training

How to achieve the most out of co-production

On 14 June 2022, 10:00 am11:45 am
at Zoom

This event is part of our Leading Impact series of seminars and will discuss the benefits of co-production, explore good practice principles and share examples from organisations on a co-production journey.

Welcome mat

The spectrum of user involvement approaches

on 26 January 2022 , 4 minute read

‘Involvement’ is a broad term. Many charities involve people with lived experience in many different ways. What's important is that the involvement affects how decisions are made.

open sign

Genuine involvement requires a re-balance of decision-making power

on 22 November 2021 , 4 minute read

Organisations can struggle to move from light touch consultations to involving people with lived experience in decision-making. In order to truly reflect the voices of people with lived experience, you must give them genuine influence over decisions.

Person doing a survey

Financial incentives and charity survey participation

By and Ben Fowler
on 4 June 2021 , 5 minute read

Paying survey participants is standard practice in commercial market research. In the charity sector it is less prevalent. Why is this and how do vouchers or cash rewards affect response rates and survey representativeness?

People social distancing and wearing masks

Maximising user involvement opportunities and social distancing

on 21 January 2021 , 5 minute read

Co-design happens when a charity and its stakeholders work together to design or rethink a service. But how can we encourage user participation at a time of lockdowns and social distancing?

A person on a mobile phone

How to involve users despite social distancing

By and Liz Gadd
on 12 May 2020 , 5 minute read

With social distancing mandatory for the foreseeable future, you’re probably wondering how on earth you can still involve users meaningfully in decision making, be it consultation, co-design or co-production. There are many challenges, but now is not the time to step back.

two people talking in a restaurant

Three things to think about when asking sensitive survey questions

on 5 March 2020 , 3 minute read

How do you build trusting and honest relationships when asking sensitive survey questions? Through working with the grant-holders of the Building Connections Fund, we've been exploring how to promote open conversations.

group meeting

How to plan effective co-design

By and Michelle Man
on 16 December 2019 , 6 minute read

At Christmastime many charities will be campaigning for action on loneliness. Many projects are using co-design to involve people directly in improving community spaces. What are we learning about what works?

women in front of painting

How to engage young people in arts and culture

on 4 October 2019

The artistic landscape is shifting. Across the country, budgetary pressures and the demands of career-focussed choices mean we may be facing a generation of young people who have never experienced art at school or anywhere else. Philanthropists have an opportunity to change this.

NPC Ignites conference pack

NPC Ignites: People, Impact, Purpose

on 2 April 2019

What can you expect from our annual conference NPC Ignites 2019?

people in workshop

Learning to involve stakeholders in your charity’s work

By and Theo Clay
on 5 March 2019

What practical steps should charities take to to involve users in an ethical way?