User involvement - NPC

Are we funding user experience wrong?
Join us for our May philanthropist and funder peer network event to hear about and discuss the latest developments in philanthropy, share your own experiences and learn from others.

How to achieve the most out of co-production
This event is part of our Leading Impact series of seminars and will discuss the benefits of co-production, explore good practice principles and share examples from organisations on a co-production journey.

The spectrum of user involvement approaches
‘Involvement’ is a broad term. Many charities involve people with lived experience in many different ways. What's important is that the involvement affects how decisions are made.

Genuine involvement requires a re-balance of decision-making power
Organisations can struggle to move from light touch consultations to involving people with lived experience in decision-making. In order to truly reflect the voices of people with lived experience, you must give them genuine influence over decisions.

Financial incentives and charity survey participation
Paying survey participants is standard practice in commercial market research. In the charity sector it is less prevalent. Why is this and how do vouchers or cash rewards affect response rates and survey representativeness?

Maximising user involvement opportunities and social distancing
Co-design happens when a charity and its stakeholders work together to design or rethink a service. But how can we encourage user participation at a time of lockdowns and social distancing?

How to involve users despite social distancing
With social distancing mandatory for the foreseeable future, you’re probably wondering how on earth you can still involve users meaningfully in decision making, be it consultation, co-design or co-production. There are many challenges, but now is not the time to step back.

Three things to think about when asking sensitive survey questions
How do you build trusting and honest relationships when asking sensitive survey questions? Through working with the grant-holders of the Building Connections Fund, we've been exploring how to promote open conversations.

How to plan effective co-design
At Christmastime many charities will be campaigning for action on loneliness. Many projects are using co-design to involve people directly in improving community spaces. What are we learning about what works?

How to engage young people in arts and culture
The artistic landscape is shifting. Across the country, budgetary pressures and the demands of career-focussed choices mean we may be facing a generation of young people who have never experienced art at school or anywhere else. Philanthropists have an opportunity to change this.

NPC Ignites: People, Impact, Purpose
What can you expect from our annual conference NPC Ignites 2019?

Learning to involve stakeholders in your charity’s work
What practical steps should charities take to to involve users in an ethical way?