User involvement - NPC
Could smarter financial incentives improve charity survey participation?
Paying survey participants is standard practice in commercial market research. In the charity sector it is less prevalent. Why is this and how do vouchers or cash rewards affect response rates and survey representativeness?
How to maximise user involvement opportunities in an age of social distancing
Co-design happens when a charity and its stakeholders work together to design or rethink a service. But how can we encourage user participation at a time of lockdowns and social distancing? This blog shares useful insights into how to involve users in service design or improvement during a pandemic.
How to involve users despite social distancing
With social distancing mandatory for the foreseeable future, you’re probably wondering how on earth you can still involve users meaningfully in decision making, be it consultation, co-design or co-production. There are many challenges, but now is not the time to step back.
Three things to think about when asking sensitive survey questions
How do you build trusting and honest relationships when asking sensitive survey questions? Through working with the grant-holders of the Building Connections Fund, we've been exploring how to promote open conversations.
How to plan effective co-design
At Christmastime many charities will be campaigning for action on loneliness. Many projects are using co-design to involve people directly in improving community spaces. What are we learning about what works?
How to engage young people in arts and culture
The artistic landscape is shifting. Across the country, budgetary pressures and the demands of career-focussed choices mean we may be facing a generation of young people who have never experienced art at school or anywhere else. Philanthropists have an opportunity to change this.
NPC Ignites: People, Impact, Purpose
What can you expect from our annual conference NPC Ignites 2019?
Learning to involve stakeholders in your charity’s work
What practical steps should charities take to to involve users in an ethical way?
Snapshots of the sector 2019: Involvement
Some charities are expert in involving their users in their work, but is the whole sector up to speed.
Why we need to do user involvement right
User involvement is in the spotlight, and while participatory and influencing practices are nothing new, they are now making it to the mainstream. But are they being used as well as they could be? Rosie McLeod, Deputy Head of Measurement and Evaluation explores her new research.
Make it count: Why impact matters in user involvement
Involving users in shaping services and strategies is increasingly considered to be both the right and most effective way for the social sector and charities to work. This paper argues for a greater focus in the social sector on what user involvement aims to achieve and evidencing its effectiveness.
4 insights from working with ‘experts by experience’
We talk a lot about the need for charities to involve the intended user when designing services. But we also know that it’s easier said than done. So we decided to have a go at doing. Here are four things we learned from mapping young people's experiences in Camden.
