Resources to help charities navigate their response to the coronavirus crisis

The impact of the coronavirus pandemic is vast. Charities will need to be resourceful, responsive, collaborative and innovative in order to keep serving those who need them through this crisis—and to continue to have an impact well beyond it.

Charities will need to respond and adapt to immense changes in our environment and in need. There will be new challenges tied to the fallout of this crisis—which are likely to be the greatest many of us have ever seen. Charities need to be prepared to support the recovery of the sectors they work in and to help build resilience for the future.

For years, NPC has been developing tools and guidance for charities—on topics including data and learning, strategy, user involvement, and governance. This toolkit pulls together all the resources we think will be useful in a charity’s response to the coronavirus crisis, and puts them all in one place. We hope it will help you think through what you need to do and when you need to do it.

How to use this toolkit

The toolkit is divided into resources that will help charities now, and resources they will want to use over the coming months. Many charities will have different needs and they will face different challenges at different times. This toolkit presents resources for topics that we think all charities will need to consider in their response. The topics for each timeframe are listed in the below diagram.

For each topic, our toolkit presents:

  1. Questions charity staff and trustees should ask themselves
  2. Useful resources to read on each topic
  3. Tools or frameworks to use

This toolkit is not a comprehensive list of resources, rather it highlights some key, relevant resources on each of the topics.

You can read the full toolkit by using the reader below or by pressing the download button above.