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How can charities centre lived experience?

About this event

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Join NPC and its research partners as we launch a new guide for charities looking to centre lived experience within their organisations. 

Putting lived experience at the heart of decision making can help charities be more relevant, credible, and better meet the needs of those they serve. Doing this requires a shift in decision-making power towards those who the sector seeks to help, and means a change in how charities operate.   

But we know that it can be hard to know where to start, how to resource and fund this work, and how their culture and processes should adapt to make this shift in a meaningful way. 

The new Centring Lived Experience guide will be a practical how-to for charity leaders, showcasing best practice from across the charity sector. With a generous contribution from the City Bridge Foundation, this guide draws on collaborative research to give a step-by-step guide for any charity committed to embedding involvement of service users and experts by experience throughout their work. 

Join us for this hybrid event to hear the headlines of the guidance, alongside a panel discussion around the importance of centring lived experience and the realities of making it work.  

Timings for the event:

  • In-person: 9am-10.45am
  • Online: 9:15am-10:30am

If you’re joining us in person, stay after the panel discussion for coffee and conversation with your peers about the shared challenges and opportunities the sector faces in centring lived experience. 


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We are actively working to improve the accessibility of our online and in-person events. As part of our commitment, for all online events we use live closed captions and upload the recordings to YouTube which has the capability to select subtitles. For in-person events we strive to use accessible venues. If you have any additional accessibility requirements that we can assist with, please email us at


Catch up on this event via our YouTube channel

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