Reimagining how we connect young people to services.

Young people want a connection to their local area, to people who care and to their passions. In most corners of the UK, we are failing to give young people the information they need to make these connections. We live in a world where it is easier for young people to find a good takeaway or a good deal, than to find support and help when they need it.

A signpost

The challenge

Young people use the internet as one of their main sources of information for their mental and physical health. However, navigating local service information online can be difficult, overwhelming, and confusing, particularly for those with additional needs. Alongside this, the information is often unreliable or not enough to decide if the service is right for them.

Many organisations exist to support people in need, however there is a lack of coordination about how information on these services is collated, maintained, and shared. Ultimately, resulting in many people never discovering the services that could help improve their lives, duplicated efforts to maintain information and an incomplete picture of provision.

The project

Great progress has been made to improve the availability and quality of service information in key locations, sub-sectors, and service types, but this has resulted in a postcode lottery for information.  There is a need for a more sustainable and open model that works between voluntary organisations, local authorities, gatekeepers, and funders that builds on existing models, especially where this information isn’t already well maintained.

Signpost+ is a collaborative programme working with communities, data folk, the social sector and beyond. Testing models, group structures and technology to ensure young people have access to the tools they need to seize opportunities and withstand bumps in the road

Signpost+ report cover


Download the report


Size: 541.53 KB

post it note

Latest thinking

Find out more
A maze

Detangling the maze: How might we improve signposting to services for young people?

Explore our initial ideas for how to improve signposting to services for young people and share your thoughts, ideas and projects.

Explore our initial thinking
A woman sat holding a board with a lightbulb drawn on it

Speak to us about signposting

Share your experience of signposting young people to other services and get paid for your insights. Sign up for an interview now.

Speak to us