User involvement

User involvement is in the spotlight, and while participatory and influencing practices are nothing new, they are now making it to the mainstream. But are they being used as well as they could be? Rosie McLeod, Deputy Head of Measurement and Evaluation explores her new research.

We talk a lot about the need for charities to involve the intended user when designing services. But we also know that it’s easier said than done. So we decided to have a go at doing. Here are four things we learned from mapping young people's experiences in Camden.

Involving users in planning, delivering and evaluating a charity's work can help make services more effective. But it's also a matter of principle, argues Shona Curvers.

It has been broadly accepted by charities from across the sector that listening to users is not only the moral thing to do—it’s also the smart and logical thing to do. So, how do funders fit into all of this?

What can you expect from our annual conference NPC Ignites 2019?

What practical steps should charities take to to involve users in an ethical way?

User involvement is in the spotlight, and while participatory and influencing practices are nothing new, they are now making it to the mainstream. But are they being used as well as they could be? Rosie McLeod, Deputy Head of Measurement and Evaluation explores her new research.

We talk a lot about the need for charities to involve the intended user when designing services. But we also know that it’s easier said than done. So we decided to have a go at doing. Here are four things we learned from mapping young people's experiences in Camden.

Charities and social enterprises need real support with their impact management. Announcing a new co-designed online platform to help with just that, Chair of the Impact Management Programme Sally Higham talks through these tools and celebrates the hard work that went into creating them.

Involving users in planning, delivering and evaluating a charity's work can help make services more effective. But it's also a matter of principle, argues Shona Curvers.

An asset-based approach is all about focusing on people's strengths, rather than solely on the problems they are facing. Patrick Murray argues that such an approach could help charities have a greater impact. Drawing on direct experience, he shares insights into how charities can make it work for their service users.

Gender inequality impacts all aspects of work and life, so it is increasingly being viewed as a cross cutting issue in charitable and development work. Shubh Sharma of India-based foundation Dasra talks through how they apply a gender lens to their programme evaluation.