About this event

How to evaluate digital services

Charities are increasingly developing digital services to better connect with their communities, save money and increase their impact. But how can charities make sure that the digital services they offer are having an impact?

Digital services are often awash with data about how they’re performing—from Google Analytics to social media metrics—so much so that it’s hard to connect these to build a meaningful picture of impact. There can be similar disconnects in how we work, with evaluation and user experience professionals speaking different languages and using different methods. Yet despite this, digital offers greater potential than any other area to build continuous learning and rapidly improve a charity’s impact.

Whether you work in evaluation or manage digital projects, this event is for you. It will:

  • Outline approaches for charities to bridge the divide between evaluation and digital
  • Explore how impact practice can be built into agile digital projects and ongoing iterative improvement
  • Discuss how to develop meaningful metrics for digital services that drive greater impact

Speakers will be announced closer to the event.

This event is part of our 2020 Leading Impact series of seminars.

NPC is pleased to offer bursary places at each of the seminars in our Leading Impact series. These are available to representatives of charities with an annual turnover of under £500,000, who have not previously attended an NPC event. There are four bursary spaces per event, available on a first come, first served basis. To apply for our bursary places, please let us know your organisation’s charity number and how your organisation would benefit from attending this seminar by emailing events@thinkNPC.org


Leading Impact seminar series